Privacy Policy

1. Introduction

This Privacy Policy outlines how Keep My Number ("Company," "we," "us," or "our") processes personal information collected from users of our App, including but not limited to phone numbers, contact lists, and VOIP activity logs. We adhere to the General Data Protection Regulation ("GDPR"), as well as other applicable data protection laws, including those in the United States, the European Economic Area (EEA), the United Kingdom, and Israel. If you do not agree with this Privacy Policy, please do not use the App.

2. Information We Collect

2.1. Information You Provide to Us

• Account Information: When you create an account or use the App, you may provide phone numbers, usernames, or other identifying information.
• Contact Lists: To provide our Services (including VOIP features), we may request access to your device's contact list. We collect only the phone numbers or contact names necessary to enable core functionalities (e.g., calling or messaging).
• Communications: If you contact us directly (via email or in-App feedback), we may receive additional information such as your name, email address, and the content of the message.

2.2. Information Collected Automatically

• Usage Data: When you access or use the App, we may automatically collect certain information about your device and usage of the App. This can include IP addresses, device identifiers, App usage logs, VOIP call records, and crash reports.
• Analytics Information: We use third-party analytics tools such as Google Analytics and Firebase to understand user interactions with our App. These tools may collect information such as the pages you visit, in-app events, and session duration.
• Cookies and Similar Technologies: We may use cookies, mobile identifiers, and other tracking technologies to personalize your experience and analyze usage trends.

3. How We Use Your Information

We use the collected information for various purposes, including:

1. Providing and Maintaining the Service: To offer App functionality such as saving user phone numbers, facilitating VOIP calls, and delivering messages.
2. Improving User Experience: To analyze and improve App features, troubleshoot issues, and develop new features.
3. Communications: To respond to your requests or inquiries, send administrative information, and notify you about updates to our Services.
4. Legal Compliance: To comply with applicable laws, regulations, or legal processes.
5. Security: To detect, prevent, and address technical issues or fraudulent activities.

4. How We Share Your Information

4.1. Service Providers

We engage third-party service providers (such as data hosting or analytics providers) to perform services on our behalf. These providers have access to your personal data only to perform tasks for us and are obligated not to disclose or use it for any other purpose.

4.2. Legal Requirements

We may disclose your information if required by law, court order, or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the personal safety of users or the public

4.3. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of some or all of our assets, your information may be transferred as part of that transaction.

4.4. With Your Consent

We may share your information for additional purposes with your explicit permission or direction.

5. Data Storage and Transfer

Your information may be stored and processed on servers located in countries other than where you reside, including the United States. These jurisdictions may have data protection laws that differ from those in your country. Where required by applicable law, we will implement safeguards to ensure your personal data remains protected (e.g., Standard Contractual Clauses).

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1. Access and Update

You have the right to access, update, or delete certain personal information through your account settings or by contacting us directly.

7.2. Marketing Communications

You can opt out of receiving promotional emails or push notifications at any time by following the unsubscribe instructions provided or by adjusting your device settings.

7.3. Cookie Settings

You can manage your cookie preferences in your browser or device settings. Disabling cookies may affect the functionality of our App.

7.4. Data Subject Rights

If you are located in a jurisdiction that grants you additional data subject rights, you may exercise them by contacting us at the details provided below.

7.5. California Privacy Rights

California residents may have specific rights regarding their personal information, including the right to request access and deletion of certain data we hold about them. To exercise these rights, please contact us.

7.6. European Economic Area (EEA) Residents

EEA residents have certain GDPR rights, including the right to access their data, request deletion, or object to processing. We process personal data where we have a lawful basis, including consent, contractual necessity, or legitimate interest.

7.7. United Kingdom Residents and UK GDPR Compliance

UK residents are entitled to the same rights under the UK GDPR as under the EU GDPR. Any references in this Privacy Policy to the GDPR also include the UK GDPR.

7.8. Israel Residents

Israeli residents may request access, correction, or deletion of personal data in accordance with Israeli privacy laws.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our App is not directed to individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us immediately.

10. Third-Party Services and Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. SMS and WhatsApp Messages

Our Services may allow you to send messages via SMS or WhatsApp. Your phone number will be used to send these messages. We do not store the content of your SMS or WhatsApp messages on our servers unless it is necessary for the provision of our Services or legally required.

12. Analytics and Tracking

We use analytics services such as Google Analytics and Firebase to collect information about how users interact with our App. This information allows us to enhance user experience and troubleshoot issues. By using the App, you consent to the processing of data by these analytics providers in accordance with their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice within the App or by sending an email. Your continued use of the App after any modifications to this Policy indicates your acceptance of the updated terms.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: